The SAP OTM Support Consultant is responsible for providing production support and continuous improvement for SAP Transportation Management / OTM solutions. The role involves monitoring transportation processes, resolving system incidents, and ensuring smooth logistics operations. The consultant will work closely with business users and technical teams to troubleshoot issues, implement enhancements, and maintain system stability. This position requires strong logistics domain knowledge, SAP integration understanding, and the ability to manage critical support environments efficiently.
job highlight
Opportunity to support enterprise transportation management solutions
Exposure to logistics and supply chain operations
Critical business support role with high impact
Work in integrated SAP ERP environments
Strong career growth in logistics technology domain
Skills Required
SAP OTM / Transportation Management
Logistics & Supply Chain Knowledge
Incident & Problem Management
SAP Integration Expertise
Stakeholder Communication
Job Requirements
9 to 11 years experience in SAP OTM or Transportation Management support
Strong understanding of logistics, freight planning, and transportation execution processes
Experience in handling production support, incidents, and enhancement requests independently
Ability to collaborate with cross functional teams and business stakeholders effectively
Good analytical skills with strong problem solving and troubleshooting capabilities
Key Responsibilities
Provide production support for SAP OTM systems
Resolve transportation related system incidents promptly
Monitor integration between SAP and logistics systems
Support enhancements and change management activities
Assist users in transportation process related queries